Refund policy
CousinsDozens Return Policy - 14 Days of Grace & Good Sense
At CousinsDozens, we want you to love your shirt like you love that cousin who always brings the good potato salad. But if your new tee shows up and you’re looking at it like, “Mm… I don’t know about all that,” we got you.
You’ve got 14 days from the day your order arrives to decide if the shirt is staying in the family or going back home.
Returns & Refunds
All Cousins Dozens products are made to order. Because each item is printed specifically for you, we do not accept returns or exchanges for sizing or change-of-mind reasons. (Pro tip: check the Size Guide on each product page before ordering!) If you ordered an incorrect size, well, they make great gifts for the little nephew or Tiny, your huge uncle!
Defective or Misprinted Items If your item arrives damaged, defective, or with a print error, we've got you. Contact us within 14 days of delivery with a photo of the issue and your order number, and we'll arrange a replacement at no cost to you.
How to Reach Us: Email us at cuz@cousinsdozens, and we'll make it right.
Here’s how we do returns around here:
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Return window: You’ve got a full 14 days to request a return. No side‑eye, no judgment.
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Condition requirements: Shirt must be unworn, unwashed, and still able to pass the “Would Auntie say this looks new?” test.
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Wrong item or damaged: If your shirt arrives looking like it had a rough trip or isn’t what you ordered, we’ll fix it fast.
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Refunds: Once your return is approved and received, we’ll send your refund right back to your original payment method.
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Exchanges: Want a different size or design? We can swap it out quicker than your cousin volunteers to bring ice to the cookout.
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Print‑on‑demand reality: Every shirt is made fresh when you order it, so we can’t take back anything that’s been worn, washed, or personalized.
To start a return, just holler at us through the contact page. We’ll walk you through it step‑by‑step - no fuss, no drama, no “who all gon’ be there?” energy.